AI-assisted doc creation

The project shows a series of assistive creation for technical code documentation platform — from Pull Request to Doc, Code Flow Diagrams, Doc Rules.

Role

AI integration strategy
UX design
Prompt engineering

Team

2 PMs
3 Engineers

Duration

3 months (2023 Q2)

Impact

AI exposure led to a 26.1% conversion rate from free to trial users — demonstrating clear monetization potential
62 total workspace enabled AI
initiative made us cope up with market’s competition

⬇ Details on how we came to this solutions ⬇

Context

When ChatGPT explode around the year of 2023, our company started to think about how we can stay relevant in the market. Since we are a documentation platform, we started to look at where it make sense to integrate AI, and not just

Identify AI opportunities

We took inspiration on both note-taking platform and code assistant tool to find areas we can integrate AI. They are mostly categorized in 3 areas — creation, instant understanding, and discovery. Here are some of the candidates:

Name	Description	Category
Text auto-completion	Complete current word or phrase while user is typing	Discovery
Improve writing	Improve written text and phrases with AI	Creation
Code changes to doc⭐	Take each feature or release' code changes and turn them into doc	Creation
Topic to doc	Suggest outline or sections for docs	Creation
Mermaid diagram⭐	Help with syntaxes or the diagram itself	Creation
Doc rules⭐	Identifying when a written doc can be surfaced base on the content that was written inside	Discovery
Question to doc	Base on a recent or frequently asked question, user can see answer and select blocks to be included in a doc	Question, Creation
Explain snippets	Automatically fill-in description for included code blocks	Creation

We decided to use prioritization matrix to identify the top 3 items we want to deliver, making sure we are weighing both easy technical implementation and strong user needs.

Pull-request to doc

Instantly create technical code documentation from code changes, along with other additional insights.

Code flow diagrams

Generate visual diagrams to explain your codebase, without needing to know any Mermaid syntax.

Doc rules

AI suggests use cases and triggers for when documentation should appear, ensuring coding guidelines surface at the exact right moment.